Returns & Exchanges

At Dr. Idriss, we want you to feel confident in your skincare journey; if a product isn't the right fit for your skin, we offer a 30-day return window for all orders. Our goal is to ensure you achieve your best results, so we've made our exchange and refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once submitted, a prepaid shipping label will be generated and sent to your email address for convenient printing at home.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging, attach the prepaid label, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.